Customer Service Officer
Location:
Singapore, SG, 619893
Job Posting Date:
Feb 25, 2026
Shift:
No Shift
Requisition ID:
53088
Q.B. Food Trading Pte. Ltd. is a wholly owned subsidiary of Johnsonville, LLC—an organization committed to becoming the best company in the world by offering high-quality products through multiple business channels. International growth is a key objective, and this is an excellent opportunity for someone eager to learn and grow with the business.
Position Overview
Responsibilities
- Attend to customer requests via phone, email, and other channels.
- Provide information on product availability and pricing.
- Coordinate with the sales team and production for build-to-order items.
- Manage export orders, including coordination with the warehouse and ensuring last-mile delivery to customers.
- Support office administrative tasks such as filing of invoices and updating pricing in system.
- Enter orders and update records using SAP and other relevant information systems.
- Monitor product availability and work with the sales team for product allocation in case of shortages.
- Collaborate with various teams to ensure timely and accurate processing of customer orders.
Education
Open to all education levels.
Experience
No experience required
Skills
- Strong multitasking and communication skills.
- Bilingual with a cheerful and approachable personality.
- Independent, self-motivated, and proactive.
- Quick learner with a positive attitude toward continuous learning.
Q.B. Food Trading Pte. Ltd. is an equal opportunity employer. We hire based on merit and adhere to the Tripartite Guidelines on Fair Employment Practices.