Manager Credit and Collections
Sheboygan Falls, WI, US, 53085
Johnsonville Location: Tech Center
As a member of this team, you’ll partner with other areas of the business, providing financial analysis for decision-making purposes. We’ll rely on you to report, plan and evaluate our financial results, as well as ensure our financial transactions and reports are timely, accurate and efficient. In short, you’ll help drive our exceptional financial performance.
Position Overview
As Manager - Credit and Collections, you’ll play a key leadership role on our Finance Shared Services team—coaching and developing the Accounts Receivable and Deductions team while driving process improvement and operational excellence in a fast‑paced environment.
This role offers a unique and valuable opportunity to partner closely with the current manager during a planned transition period, allowing the successful candidate to gain deep, hands-on exposure to the responsibilities, relationships, and decision-making critical to success in the role. Through direct mentorship and knowledge transfer, the incoming manager will have the chance to learn established Johnsonville processes, understand key customer and internal stakeholder dynamics, and build confidence in managing the team and function before assuming full ownership. This intentional overlap supports a smooth transition and sets the stage for long-term success, continuity, and impact within the organization.
Responsibilities
- Oversee all aspects of the domestic credit and collection function as well as some international
- Set the operational standards for assessing risk, approving credit, and overseeing the analysis of the A/R portfolio
- Identify and recommend enhancements to the Company's credit policies to support new customer growth and achievement of financial goals
- Maintain control and oversight of collection activities and bad debt actives/actions and strives to reduce DSO and past due collections
- Assess credit worthiness with onboarding customers by analyzing credit applications, financial statements, and credit reports
- Establish credit levels and limits for all new customers
- Actively monitor customers and recommend revisions to credit limits as needed
- Ensure all credit hold orders due to credit issues are resolved in a timely manner and collection calls are placed to customers with past due receivables
- Accountable for applicable month end reporting for the organization, including A/R summaries, deduction and charge backs, A/R comparisons, top past due reports, and forecasting cash receipts insights
- Manage relationships with numerous internal and external business partners, such as IAB, STATS Recovery, Compass group, etc.
- Manage Export Credit Insurance policy/program
- Collaborate on customer acquisition strategies and advisement with Johnsonville affiliates on best practices/process improvements related to Credit/AR/Collections
- Influential networking and active involvement with outside industry groups, such as Meat Packers of America, National Deduction group & International Credit Executives
- Budgetary and strategic planning responsibilities
- Coach and lead, provides training and performance evaluations for the Trade Deduction Specialist, Cash application (AR) and Broker Commissions team
- Ownership and coordination for year-end audit requirements
- Manage and oversees system upgrade requirements, integrations for O2C, Customer Master Data, etc.
Education
- Bachelor’s degree in accounting or finance, required
- Credit Certifications (Collections, Credit, and International) a plus
Experience
- Minimum of 8 years’ progressive Credit Management experience, required
- Proven success leading and developing a team, required
- CPG (Consumer Packaged Goods) industry Credit/AR experience and Trade and Non-Trade deductions, preferred
Skills
- Demonstrated problem solving ability with focus on continuous improvement
- Assertive with strong negotiation skills, and the ability to work well under pressure
- Excellent communication/interpersonal/networking skills- ability to interact with customers, stakeholders, etc. in a clear and professional manner
- Detail-oriented—to ensure accuracy and compliance in credit reports, contracts, policies
- Decisive decision-making skills - approve or reject credit applications, set credit limits, and negotiate terms, repayments
- Strategic thinker with well-grounded understanding of best-in-class industry trends and standards
- Leadership Skills, Team Development, Change Agent, Global Mindset and Customer Focus
- Working knowledge of SAP and Microsoft office products
Other Requirements
- Travel: Not a ton, less than 10% of your time
Benefits and Compensation
Applicants must be eligible to work in the country where this job is located, without requiring sponsorship now or in the future.
About our Company
Since 1945, our family-owned band of sausage-makers has invented better ways to make, eat and prepare crave-able sausage. Today, we are 4,000+ Members strong. We sell our famous sausage in all 50 United States and more than 40 countries. We have a culture built on the idea that if we make developing your talents our top priority, great business results will follow naturally. We call it The Johnsonville Way. It has been our secret sauce for decades, and we hope you get to experience it for yourself!
Johnsonville is an equal opportunity employer, including Vet/Disability.
We embrace the principles of Equal Opportunity Employment and do not discriminate on the basis of any protected characteristic, including protected veteran and disability status.
Nearest Major Market: Sheboygan
Nearest Secondary Market: Green Bay